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Privacy policy

Plain App, S.L. · GDPR (EU) 2016/679

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, PLAIN APP, S.L. (hereinafter "PLAIN APP" or "DATA CONTROLLER") informs you that all personal data you provide to us through the Platform plain.ninja will be incorporated into a database maintained under strict security and confidentiality measures, and will remain stored for as long as we manage your requests or enquiries, while a current service relationship exists, or until you instruct us otherwise.


Data Controller

PLAIN APP, S.L., with tax ID B72537517 and registered address at C/ Tuset, 8, 3º 4ª, 08006 Barcelona, is the Data Controller responsible for the processing of your personal data.

For any matter relating to this Privacy Policy, you may contact PLAIN APP at the postal address indicated or via: [email protected].

Data Protection Officer

PLAIN APP has appointed a Data Protection Officer (DPO) to address any questions, complaints or suggestions regarding the processing and recording of processing activities. You may contact the DPO at: [email protected].

Types and sources of personal data

PLAIN APP will process the following personal data:

Data provided by the user: these are personal data that you voluntarily provide to us through this Platform, whether via the contact form, corporate email or through the registration facility. The categories of data processed include:

  • Identification data: first name and surnames.
  • Email address and telephone number.
  • Details of the company for which you work or with which you collaborate.
  • Commercial and financial information.
  • Data contained in the user's message.

Data collected via cookies and/or similar technologies: these are data stored as a result of your browsing on our Platform. You can find further information in our Cookie policy.

Unless you notify us otherwise, we will assume that the data provided has not been modified, that you undertake to inform us of any changes, and that you consent to its use for the purposes stated.

Purpose and legal basis

The purposes and legal basis for the processing carried out by PLAIN APP as Data Controller are exclusively those described below:

  1. Managing enquiries and requests via the App or Website (legal basis: performance of a contract).
  2. Managing prospective customers and company contacts (legal basis: pre-contractual measures).
  3. Managing and maintaining the customer relationship, carrying out contracted services, tailoring commercial offers, issuing invoices, bookkeeping, etc. (legal basis: performance of a contract).
  4. Marketing of PLAIN APP services (legal basis: performance of a contract).
  5. Sending newsletters, commercial and informational communications of interest to you, electronic bulletins with offers, promotions and news related to PLAIN APP services (legal basis: express consent).
  6. Managing your application when you submit your CV and/or participate in PLAIN APP selection processes (legal basis: express consent and pre-contractual measures).
  7. Maintaining up-to-date suppression lists to avoid being contacted if you so request (legal basis: legal obligation).
  8. Enabling the operation of our Website/App through technical and functional cookies; carrying out segmentation and/or building profiles for promotional or advertising purposes (legal basis: express consent).
  9. Producing anonymous statistics on access habits and activity carried out by users on plain.ninja (legal basis: legitimate interest).
  10. Compliance with the legal obligations of the Data Controller (legal basis: legal obligation).

Your express consent may be withdrawn at any time, without affecting the lawfulness of processing based on consent given prior to its withdrawal.

Children under 14

Use of the forms available on plain.ninja is restricted to users aged 14 and over. By using any of these forms, you confirm that you meet this requirement and accept any consequences that may arise from failing to do so.

Completing the forms is entirely optional; however, refusal to provide certain data may make it impossible to fulfil your request.

User responsibility

The user declares that all data provided is true, accurate, complete and up to date, and accepts responsibility for any direct or indirect damage or loss that may arise as a result of a failure to meet this obligation.

Where the data provided relates to a third party, the user warrants that they have informed that third party of the matters set out in this document and have obtained their authorisation to provide their data to PLAIN APP for the stated purposes.

Automated decisions

Your personal data is not subject to automated decision-making. All decision-making processes related to such processing are carried out with human involvement.

Recipients of your personal data

Your personal data will not be transferred to third parties except where required by law. Your data may be communicated to the competent Public Administrations, to the Tax Authority, and to banks and financial institutions.

Your data may also be communicated to service providers who need access to it in order to carry out the purposes described above. PLAIN APP has entered into data processing agreements with such providers, as required by data protection legislation.

International transfers

PLAIN APP may engage service providers located outside the European Economic Area that do not have equivalent legislation to that applicable in Europe. However, PLAIN APP ensures that the engagement of such services complies with the requirements established by applicable data protection legislation, applying the necessary guarantees and safeguards to protect the privacy of your personal data.

Retention period

Your personal data will be retained for as long as your relationship with the Data Controller is maintained and, after that relationship ends for any reason, for as long as you do not notify us otherwise and for the applicable statutory limitation periods. In that case, data will be processed solely for the purpose of demonstrating compliance with the Data Controller's legal or contractual obligations. Once those limitation periods have expired, your data will be deleted or, alternatively, anonymised.

Rights of data subjects

PLAIN APP informs you that you may exercise your rights of restriction of processing, data portability, access, rectification, erasure, objection and to not be subject to automated individual decisions, including profiling, by contacting [email protected] or the postal address indicated.

If you consider that the processing of your personal data infringes applicable data protection legislation, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) via its electronic headquarters or postal address.

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