Retail & franchises

From firefighting in-store to planning with confidence

AI-powered shift planning software for retail. Forecast demand, size teams by time slot and generate optimised schedules in one click.

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Hourly demand forecast Multi-store Multi-skilled staff Time tracking Mobile app
AI Scheduling

AI calculates how many people you need, hour by hour

Plain analyses your revenue, till transactions or historical footfall and automatically generates staffing requirements for each time slot of the day. Plan in 1-hour, 30-minute or even 15-minute blocks to match the real rhythm of your store.

One click and the schedule is covered: AI assigns people respecting contracts, rest periods and skills, and shows you the estimated cost saving before you publish.

  • Forecast based on revenue or till transactions
  • 1h, 30-min or 15-min slot granularity
  • Optimised schedule generated in one click
  • Reduction of overtime and unproductive hours
Demand calculation and AI-powered planning
Artificial Intelligence

An engine that learns from your business and keeps improving

Plain analyses your store's historical patterns, learns what works and generates increasingly accurate schedules. You set the rules, AI does the rest.

+200
Configurable constraints
Collective agreements, rest periods, skills, availability… AI respects them all.
1 click
Full schedule generated
AI covers the whole week respecting contracts, time slots and skills.
↓22%
Average cost reduction
Less overtime, fewer uncovered gaps, greater operational efficiency.
Max weekly hours
Min hours per shift
Max shift duration
Annual contracted hours
Complementary hours
Hours bank
Min rest between shifts
Mandatory weekly rest
Max consecutive days
Compensatory rest
National public holidays
Local public holidays
Personal public holidays
Availability by time slot
Shift preferences
Required skills
Minimum guaranteed shift
Fair rotation
Minimum coverage per role
Contract type
Multi-skilled staff & priorities

Team management with multi-skilled staff and in-store priorities

Make the most of your team's versatility to cover different roles each day. Employees trained to handle multiple functions guarantee greater flexibility and efficiency when organising shifts.

With Plain, assign tasks adapted to each person's qualifications and priority: a manager whose primary focus is management can step in as a sales assistant when operations demand it. Fill roles and gaps quickly.

Customise your team's skill profiles to ensure every shift is covered by the right person at the right time, based on the store's actual needs.

  • Profiles with multiple functions and priority levels
  • Agile gap coverage with the most suitable profile
  • Service continuity without relying on a single person
Team skill profiles
JL
Javier López Manager
Management ★★★ Sales ★★
AG
Ana García
Till ★★★ Customer service ★★★ English ★★
MR
Marcos Ruiz
Restocking ★★★ Till ★
Multi-store

Manage all your stores from a single system

Centralise the planning of all your locations to gain full visibility and redistribute staff between stores when needed. Prioritise each employee's usual location and avoid unnecessary friction.

Prepare for operational peaks such as sales and seasonal campaigns in advance, reinforcing teams where they are needed most.

  • Full visibility across all locations
  • Redistribute staff between stores in one click
  • Forward planning for sales events and campaigns
Store network 3 active
Madrid Centro
12 employees
Coverage 100%
Barcelona Gràcia
8 employees
Coverage 96%
Valencia
6 employees
Coverage 100%
Mobile app

Everything the employee needs, in their pocket

Your employees check their shifts, request time off, clock in and download documents from the Plain app for iOS and Android. No paper, no calls to the manager, no confusion.

Included in all plans. An employee with visibility over their schedule who manages their own affairs from their phone is a more engaged employee with fewer incidents.

  • View own and team shifts in real time
  • Submit and track holiday and absence requests
  • Clock in and out with geolocation
  • Download payslips and HR documents
iOS Android
Plain app · Ana García On shift
Today · Friday
09:00 – 15:00
Till
Centro store · Madrid
Holidays
Clock in
Documents
Upcoming shifts
Sat 1410:00–16:00 · Till
Mon 1609:00–15:00 · Customer service
Time tracking

Digital time tracking, without friction

Comply with time tracking regulations without complex installations or unnecessary costs. The team records clock-ins and clock-outs from their mobile or via the included tablet kiosk. Reliable records with full traceability and a complete clock-in history linked to geolocated authorised locations.

Set up automatic alerts for late arrivals, early departures or schedule deviations and act immediately without manually reviewing records. Centralise control of all your stores in one system.

  • Clock-in from mobile or included tablet terminal
  • Geolocation and automatic alerts for deviations
  • Automatic reports ready for labour inspections
  • Centralised management of all locations
Time log On shift
AG
Ana García · Till
Clock-in: 09:02 · Madrid Centro
MR
Marcos Ruiz · Restocking
Clock-in: 07:00 · Madrid Centro
Retail collective agreement — Compliant
Vacations & absences

Absence and holiday management in retail

Manage planned absences and unexpected sick leave in your team simply and effectively. With clear planning, holidays stop being a problem and shifts always have the coverage they need.

Anticipate the gaps created by absences and redistribute staff quickly to avoid disrupting daily store operations.

  • Holiday calendar with guaranteed coverage
  • Fast response to unexpected sick leave
  • Agile reallocation without compromising service
  • Request and approval from the mobile app
Calendar · July Coverage OK
AG
Ana García
Holiday 14–21 Jul
Approved
LP
Laura Pérez
Sick leave from today
Sick leave
MR
Marcos Ruiz
Covering Laura · 15 Jul
Reassigned
Minimum coverage guaranteed across all shifts
Internal communications

Publish announcements and keep your team always informed

Instantly share local public holiday calendars, changes in employment legislation, new store procedures or any important notice. Announcements reach all employees via push notification and remain visible in the app so no one misses them.

Segment by store, shift or employee group so each person only receives what is relevant to them. No WhatsApp groups, no lost emails.

  • Publish local holidays and calendars per store
  • Notices of regulatory or procedural changes
  • Immediate push notification to affected employees
  • Segmentation by store, shift or group
Announcements · Centro store
Public holiday 2h ago
Public holiday 12 October
All Madrid stores open special hours 10:00–15:00.
Regulation Yesterday
Time tracking update
New clock-in procedure from 1 November. Review the attached document.
Procedure Mon
January sales protocol
Team reinforcement weeks 2 and 3. Check the updated schedule.
Document management

All employee documentation, paperless

From contracts and payslips to digitally signed documents. Everything accessible from desktop or mobile.

Employee folders, instant access

Organise contracts, appendices, certificates and any document linked to each employee. HR manages them from the dashboard and employees view them from the app.

  • Link documents to specific employees
  • Employee uploads their own ID, qualifications or permits
  • Access from web and mobile app
Documents · Ana García
Permanent contract.pdfView
Part-time hours appendix.pdfView
ID (front).jpgView
+ Upload document

Features

Everything Plain includes for retail

AI & Forecast
Demand prediction by time slot · Automatic schedule proposal · Adjustment for sales peaks, promotions and campaigns · Labour cost optimisation
Skills-based scheduling
Assignment by profile and competencies · Role management: till, restocking, floor, fitting rooms · Multi-store with centralised visibility · Guaranteed coverage per role
Multi-store
Single dashboard for all locations · Staff redistribution between stores · Coverage comparison per site · Franchise and chain management
Time tracking
Mobile or tablet clock-in · Legally valid time records · Compliance with retail collective agreement · Deviation and overtime detection
Vacations & absences
Request and approval from the app · Hours bank and holiday balance · Sick leave and incident management · Real-time team visibility
Document management
Contracts and HR documents · Payslip distribution · Digital signature with Signaturit · Secure custody per employee

Frequently asked questions

How do you organise retail shifts with multiple roles?

Design schedules that reflect the real needs of your store: till, restocking, fitting rooms, floor service. Plain's function-based scheduling prevents overlaps and guarantees the coverage required at every role and time slot.

Can you manage multiple stores from a single system?

Yes. Centralising management gives you full visibility across all locations, lets you redistribute staff between stores when needed and helps you anticipate coverage shortfalls without duplicating effort.

What are the benefits of skills-based scheduling?

It lets you leverage each employee's specific competencies: product knowledge, languages, till operation or customer service. Placing the right person in the right role improves service quality, productivity and turns your team's skills into a competitive advantage.

Does Plain help comply with retail employment regulations?

Yes. Plain adapts to retail collective agreements, respects maximum working hours, mandatory rest periods and the legally required time recording obligation, avoiding penalties and issues with labour inspections.

Demo available now

The best retail teams
use Plain

In 30 minutes we'll show you how Plain can transform shift management at your company. No commitment, no jargon.

Book a free demo
611 991 978 [email protected]